Public Service Broadcasters Around the World
Information from: McKinsey & Co. Survey 1999

In 1999, McKinsey & Co., a conservative multi-national management consulting firm, studied 20 public service broadcasters from around the world.

McKinsey found :

  • Public broadcasters influence the quality of other broadcasters
    Some public service broadcasters have maintained their influence on the overall development of television by inducing their commercial competitors to offer equally distinctive programs. In effect, public service broadcasters can and do act as regulators of the television industry as a whole.


    In the words of Michael Grade, former managing director of Channel 4 in the UK "The BBC keeps us all honest."


    There is one proviso: The public service broadcaster must begin from a position of strength. With regard to the US Public Broadcasting Service (PBS), McKinsey reports, with an audience share of only three percent today, PBS is hardly a significant rival to commercial operators and can't meaningfully shape their approaches to programming.

  • A key determinant of the success of a public service broadcaster is how - and how well — it is financed

    • The most effective public service broadcasters enjoy substantial financial support. Public service broadcasters with the highest income per capita (i.e., for each member of the national audience) have the best chance of producing popular programs that stand out, since these programs are invariably expensive to make.
    • The source of a broadcaster's money is important as well. McKinsey's analysis concluded that reliance on advertising income leads to programming which is relatively indistinctive from commercial television.


    McKinsey's definition of distinctive programming: It is, of course, difficult to measure objectively how well the programs screened by public service broadcasters meet any standard of quality or, indeed, the aims of their mission statements. We therefore measured the amount of time devoted to factual and cultural programs, as well as to shows for children and called this kind of programming "distinctive". However, there is evidence that public-service programs tend to be more rigorous in their analysis and less sensational in tone than the programs of commercial operators.

  • Where did the ABC come in the McKinsey survey?
    • The ABC emerged as one of the most effective Public Broadcasters in the world and one of the poorest!
    • The ABC was found to have a high proportion of distinctive programming and is considered to be acting within its charter.
    • (The ABC's charter requires it to contribute to and reflect our national identity, foster creativity and the arts and encourage cultural diversity. As well, the ABC's charter ensures that it has responsibilities to broadcast educational programs, encourage local drama and promote the arts. The ABC is required to be innovative, which - in the broadcasting context - means to take risks.)

Source: article 'Keeping Baywatch at Bay' in The McKinsey Quarterly : 1999 No.4, pp.18-27, which can be be viewed at http://www.mckinseyquarterly.com You will be asked to register for free.

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'Keeping Baywatch at Bay' is a summary of McKinsey & Co's study (thirty five pages) 'Public Service Broadcasters Around the World, McKinsey and Co, 1999' which was commissioned by the BBC.

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